CONTACT THE HOUSE
We reply within 24 hours, Mon-Fri 10-6 EST. No phone support. Email is fastest.
Before you email, check:
- Size Guide - 90% of questions are sizing. See Size Guide modal on any product.
- FAQ - Shipping times, returns, edition info. Read FAQ.
- Order Status - You get tracking when your edition ships. Made to order takes 7-14 business days to make before shipping.
DIRECT
General: studio@dollisma.com
Order Status: order@dollisma.com with subject ORDER STATUS + your order number
Defective: studio@dollisma.com with subject DEFECTIVE + photos within 48 hours of delivery
DM US
Instagram @dollisma - Fastest for sizing help. Send height, weight, how you want to wear it - tee or dress - and we will size you.
PRESS
press@dollisma.com
For lookbook, credits, and features. Include publication and deadline.
WHOLESALE & STOCKISTS
wholesale@dollisma.com
We are currently stocked with Service New York, Paris, Milan. For stockist inquiries email wholesale.
STUDIO
Super Ricci Studio | Dollisma House
New York / Paris / Milan
By appointment only.
RESPONSE TIME
24 hours Monday to Friday. Weekend emails answered Monday. If you emailed about order status before 7-10 business days have passed, we will not have an update yet - your edition is being cut.